Returns & Exchanges

At DEN, we want you to love your home as much as we do, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your new piece isn't the perfect fit, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging to ensure they are protected during transit and include all hardware or manuals.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.